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Terms and conditions.

Including terms of delivery and payment. Version: August 2026.

Draft — not yet reviewed by legal counsel. This version is a draft and has not yet been reviewed by legal counsel. It becomes part of the contract only once approved; until then, only the conditions of the respective written quotation apply. This English text is a translation for convenience; the German version is the legally binding one.

1. Scope

These terms apply to all quotations, deliveries and services of RITEMA GmbH, Große Straße 126 a, 21075 Hamburg, Germany (“RITEMA”).

RITEMA’s offering is directed exclusively at entrepreneurs within the meaning of § 14 BGB, at legal entities under public law and at special funds under public law. There is no sale to consumers.

Deviating, conflicting or supplementary terms of the purchaser do not become part of the contract unless RITEMA expressly agrees to their validity in writing. This also applies where RITEMA carries out the delivery without reservation in the knowledge of such terms.

2. Inquiry, quotation and conclusion of contract

The presentation of items and series on this website is not a legally binding offer but an invitation to submit an inquiry. The inquiry cart on this website does not place an order.

By submitting an inquiry the purchaser does not make a binding offer. RITEMA answers inquiries with a quotation stating item, quantity, price, delivery time and delivery term. Unless stated otherwise in the quotation, it is valid for 30 calendar days from the date of the quotation.

The contract is concluded upon RITEMA’s written order confirmation or upon execution of the delivery. Statements on availability and delivery time in quotations are based on information from the manufacturer and are subject to correct and timely delivery to RITEMA by its own suppliers.

3. Prices

Prices are in euros plus statutory value added tax at the applicable rate and plus packaging, freight, insurance and any customs duties and public charges, unless agreed otherwise in the quotation.

For deliveries to VAT-registered companies in other EU member states, invoicing is carried out as an intra-Community supply without value added tax, provided a valid VAT identification number is available and the requirements are evidenced. Export deliveries to third countries are exempt from value added tax under the statutory conditions.

For special and configured items, the manufacturer’s minimum order quantities and packaging units may apply; these are stated in the quotation.

4. Terms of payment

Unless agreed otherwise in the quotation, invoices are due for payment without deduction within 14 days of the invoice date.

For first orders, for custom-made items and for deliveries abroad, RITEMA may instead require payment in advance or a down payment; the quotation states this. Payment terms longer than the above are granted only by separate agreement.

In the event of late payment RITEMA is entitled to charge default interest at the statutory rate. The right to claim further damages caused by default is reserved. The purchaser is entitled to rights of set-off and retention only where its counterclaims are undisputed or have been established with final legal effect.

5. Delivery, shipment and passing of risk

Deliveries are made ex works in accordance with EXW (Incoterms® 2020), RITEMA’s warehouse, unless a different delivery term is agreed in the quotation. Deviating delivery terms — such as FCA, CPT, DAP or DDP (Incoterms® 2020) — are expressly named in the quotation.

Risk passes in accordance with the agreed Incoterms® rule; under EXW upon provision of the goods. If RITEMA ships the goods at the purchaser’s request, risk passes at the latest upon handover to the carrier.

Partial deliveries are permitted insofar as they are reasonable for the purchaser. Stated delivery times are non-binding unless they are expressly designated as binding.

Transport damage must be reported to the carrier without delay and notified to RITEMA.

On request RITEMA arranges worldwide shipment; the delivery term then applicable (for example FCA, CPT, DAP or DDP) is named in the quotation.

6. Retention of title

The goods delivered remain the property of RITEMA until all claims arising from the business relationship have been paid in full. The purchaser is entitled to resell the goods in the ordinary course of business; it hereby assigns to RITEMA the resulting claims up to the amount of the invoice value.

7. Inspection and notice of defects

The purchaser must inspect the goods without delay upon receipt and notify apparent defects in writing without delay, at the latest within seven working days (§ 377 HGB). Hidden defects must be notified without delay upon discovery.

8. Warranty

RITEMA supplies genuine goods of Parker Hannifin Corporation. The statutory rights in respect of defects apply; the limitation period for claims based on defects is twelve months from the passing of risk vis-à-vis entrepreneurs, unless mandatory statutory provisions prescribe longer periods.

Statements in catalogues, data sheets and technical information are the manufacturer’s specifications of quality and not guarantees. The suitability of a product for the purpose intended by the purchaser must be verified by the purchaser; technical information given by RITEMA is provided to the best of its knowledge but does not release the purchaser from its own examination.

9. Liability

RITEMA is liable without limitation in cases of intent and gross negligence, for injury to life, body or health, and under the Product Liability Act. In the event of slightly negligent breach of a material contractual obligation, liability is limited to the foreseeable damage typical for this type of contract. Liability is otherwise excluded.

10. Export and export control

The goods delivered may be subject to German, European and — in the case of goods of US origin — US export control law. Deliveries and services are subject to the proviso that they are not prevented by obstacles arising from foreign trade regulations, embargoes or other sanctions.

The purchaser undertakes not to use the goods delivered, directly or indirectly, for armament, nuclear or weapons-related purposes, nor to pass them on for such purposes. In the event of export or re-export, the purchaser is responsible for complying with the relevant regulations and for obtaining the necessary authorisations.

On request, RITEMA will provide the information required for customs tariff classification and determination of origin, insofar as it is available from the manufacturer.

11. Returns

Returns require prior agreement with RITEMA. Custom-made items, configured items and opened packaging units are excluded from return. There is no statutory right of withdrawal in business dealings between entrepreneurs.

12. Data protection

The processing of personal data is described in the privacy policy.

13. Final provisions

The law of the Federal Republic of Germany applies, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG).

The exclusive place of jurisdiction for all disputes arising from the business relationship is Hamburg, provided the purchaser is a merchant, a legal entity under public law or a special fund under public law. RITEMA is also entitled to bring proceedings at the purchaser’s registered office.

Should any provision be or become invalid, the validity of the remaining provisions is unaffected.

Contact regarding these terms

RITEMA GmbH
Große Straße 126 a · 21075 Hamburg, Germany
+49 3385 520 165 0 · info@ritema.de

Incoterms® is a registered trademark of the International Chamber of Commerce.